Updated: May 1, 2018
Zippy’s Restaurants has reported that credit and debit cards used at Zippy’s Restaurant, Napoleon’s Bakery, Kahala Sushi, and Pearl City Sushi between November 23, 2017 – March 29, 2018 may have been compromised as a result of a data security incident. A full list of the affected locations is available below.
Today (May 1st), UHFCU has already begun to reissue credit and debit cards to any accounts affected by the recent data breach.
Please continue to monitor your credit and debit card statements and report any suspicious activity or charges to UHFCU at (808) 983-5500.
What you can do
We encourage you to monitor your accounts frequently and to report any unauthorized transactions immediately. For more information about protecting your identity, you should visit www.identitytheft.gov.
Frequently Asked Questions
Please review the following information to better understand how this breach may affect you and ways you can monitor and protect yourself from fraud.
Do I need to be worried about my UHFCU accounts?
Your UHFCU debit and credit card are protected by Zero-Liability protection. You should always be cautious and review your accounts on a regular basis. With that being said, it’s a great opportunity to take advantage of account alerts, Online Banking, and Mobile Banking. Also, the best way we can serve you is by having your current e-mail and mobile phone number.
What information was compromised?
According to Zippy’s, the following was compromised: “Information impacted by this incident may include the cardholder’s name, the card number, expiration date, and security code.”
Full list of impacted locations:
- Zippy’s Restaurants Dillingham, 1210 Dillingham Boulevard, Honolulu, HI 96817
- Zippy’s Restaurants Ewa, 91-1717 Fort Weaver Road, Ewa Beach, HI 96706
- Zippy’s Restaurants Hilo, 111 E Puainako St, Space 958, Hilo, HI 96720
- Zippy’s Restaurants Kahala, 4134 Waialae Avenue, Honolulu, HI 96816
- Zippy’s Restaurants Kahului, 15 Hookele St., Kahului, HI 96732
- Zippy’s Restaurants Kailua, 44 Oneawa Street, Kailua, HI 96734
- Zippy’s Restaurants Kaimuki, 3345 Waialae Avenue, Honolulu, HI 96816
- Zippy’s Restaurants Kalihi, 904 Mokauea Street, Honolulu, HI 96819
- Zippy’s Restaurants Kaneohe, 46-038 Kamehameha Hwy, Kaneohe, HI 96744
- Zippy’s Restaurants Kapahulu, 601 Kapahulu Avenue, Honolulu, HI 96815
- Zippy’s Restaurants Kapolei, 950 Kamokila Boulevard, Kapolei, HI 96707
- Zippy’s Restaurants Koko Marina, 7192 Kalanianaole Hwy, Bldg F, Honolulu, HI 96825
- Zippy’s Restaurants Makiki, 1222 S. King Street, Honolulu, HI 96814
- Zippy’s Restaurants McCully, 1725 S. King Street, Honolulu, HI 96826
- Zippy’s Restaurants Mililani, 95-1249 Meheula Parkway, Mililani, HI 96789
- Zippy’s Restaurants Nimitz, 666 N. Nimitz Hwy, Honolulu, HI 96813
- Zippy’s Restaurants Pearl City, 806 Kamehameha Hwy, Pearl City, HI 96782
- Zippy’s Restaurants Pearlridge, 98-180 Kamehameha Hwy, Aiea, HI 96701
- Zippy’s Restaurants Vineyard, 59 N. Vineyard Boulevard, Honolulu, HI 96817
- Zippy’s Restaurants Wahiawa, 100 N. Kamehameha Hwy, Wahiawa, HI 96786
- Zippy’s Restaurants Waiau, 450 Kamehameha Highway, Pearl City, HI 96782
- Zippy’s Restaurants Waimalu, 98-048 Kamehameha Hwy, Aiea, HI 96701
- Zippy’s Restaurants Waipahu, 94-180 Farrington Hwy, Waipahu, HI 96797
- Zippy’s Restaurants Waipio, 94-1082 Ka Uka Boulevard, Waipahu, HI 96797
- Certain Bar Purchases at Pomaikai Ballrooms, 735 Iwilei Rd, Honolulu, HI 96817
The affected locations do not include other affiliated companies, such as A Catered Experience and Food Solutions International.
Orders placed on Zippys’ website, payments for senior cards submitted to Zippy’s corporate office, fundraisers, and catering orders were also not impacted by this event.
I don’t appear to be part of the breach but what can I do to monitor my accounts and credit history?
The best way to do this is by checking your UHFCU account regularly via Online Banking and our Mobile Banking app, as well as accounts at any other financial institutions. We also recommend setting up account alerts to notify you about transactions on your accounts. In addition, you can pull a copy of your credit report from each major bureau once per year at www.annualcreditreport.com. We recommend doing this on a regular basis to keep an eye out for any unauthorized or unusual activity. Equifax has also recommended monitoring personal information using the Federal Trade Commission’s website, www.ftc.gov/idtheft, to obtain information about steps you can take to better protect against identity theft as well as information about fraud alerts and security freezes.
What if I notice unauthorized or unusual activity on my UHFCU account?
Please contact us as soon as possible, and we’ll take the appropriate steps to file a dispute or fraud report on your behalf.