Do you want to make a difference? Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.
Over 200% Match 401k • 100% Paid Medical • 24+ Paid Days Off
Enjoy these benefits, competitive pay, and more as a University of Hawai`i Federal Credit Union employee!
Call Center Representative
The UHFCU Call Center is located at the Main Office in Honolulu. The Call Center Representative uses state-of-the art software to establish new membership accounts and assist members using our cutting edge home banking application. You will be able to assist members, allowing you the opportunity to work together as a team, to help improve their financial lives by opening new accounts or accepting loan application inquiries. This Call Center position answers member inquiries on the telephone; conducts group presentations at UH and Community College campuses; handles complex transaction and inquiries while on campus as well as cross-sell various Credit Union products and services. In addition, directs members to appropriate staff when at the reception desk.
Branch Services Representative (Teller)
The Branch Services Representative is an elite high member contact position assisting members by processing a wide variety of transactions using our brand new state-of-the-art software. This Branch Services position will assist members allowing you the opportunity to know your members while working together as a team to help improve the financial lives of our members. In addition, this position is our Credit Union ambassador by attaining a high degree of training to actively cross-sell Credit Union products and services.
The Loan Processor position entails completion of mortgage loan applications accurately, process all real estate loan transactions, set up initial loan files and data entry. Actively sells and cross-sells credit union products and services within the guidelines of the established production programs and furnishes accounts statuses. Able to work in a fast paced environment, especially where one must frequently convey detailed or important instruction accurately and quickly.
Under the direction of the Process Improvement and Training Manager, the Trainer, designs, develops and conducts training programs for new and current employees. Training programs are developed to enrich awareness and enhance employee satisfaction and engagement. The Trainer would promote excellent member service through sales, demonstration of the technology, and products and services. Assists with department procedures and provide additional support as necessary.
Member Services Representative
The Member Services Representative position is a high profile member contact position servicing members and potential members through face-to-face and telephone interactions. You will be able to assist members allowing you the opportunity to work together as a team to help improve their financial lives by opening new accounts or processing loan applications. This position performs a wide variety of duties including, saving certificates, IRA’s, and consumer/business accounts. You will be an ambassador of Hawai`i’s leading credit union by attaining a high degree of service to actively cross-sell Credit Union products and services.
The University of Hawai`i Federal Credit Union (UHFCU), Hawai`i’s leading Credit Union, is looking for a talented addition to our Collections department. This position works with members with delinquent loans and negative share accounts on repayment schedules and returns items; stays abreast of collection laws, and minimizes loan delinquency through regular contact and follow-up and must be knowledgeable in Microsoft Office Suite.
In addition to competitive pay, we are proud to offer a comprehensive benefits package.
- Paid Employee Medical And Dental Insurance; UHFCU Pays For 100% Of The Base Employee Coverage
- Medical And Dental Plan Premium Waiver Option
- Ten (10) Company Paid Federal Holidays Plus Four (4) Company Paid Personal Holidays
- Eligible To Earn Ten (10) Days Paid Vacation; Increases With Years Of Service.
- Paid Sick Leave
- 401(K) Retirement Plan With Employer Match And Profit Sharing
- Employee Loan Discount
- UHFCU Subsidizes 50% For Monthly Bus Pass
- Flexible Spending Accounts: Healthcare And Dependent Care (Pre-Tax Benefit)
- Credit Union-Paid Benefits Such As Group Term Life Insurance, Long Term Disability Insurance And Long Term Care Insurance
- Employee Assistance Program (EAP)
- Internal And External Professional Development Opportunities
- And Many More!
How to Apply
If you are interested in any of the positions listed above, please fill out the application (PDF) and send along with your resume to:
- By Mail:
University of Hawai`i FCU – HR Department
PO Box 22070, Honolulu, HI 96823-2070
- By E-Mail: email@example.com
Note: Please send resume as a .PDF document. Any other format will not be accepted.
- By Fax: 808-983-5556