Do you want to make a difference? Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.
Over 200% Match 401k • 100% Paid Medical • 24+ Paid Days Off
Enjoy these benefits, competitive pay, and more as a University of Hawai`i Federal Credit Union employee!
Branch Services Representative (Teller)
The Branch Services Representative is an elite high member contact position assisting members by processing a wide variety of transactions using our brand new state-of-the-art software. This Branch Services position will assist members allowing you the opportunity to know your members while working together as a team to help improve the financial lives of our members. In addition, this position is our Credit Union ambassador by attaining a high degree of training to actively cross-sell Credit Union products and services.
This position is responsible for processing HELOC loan applications accurately, initial set-up of loan files, data entry and assist with processing 1st mortgage loan files as needed.
Mortgage Loan Officer
Responsible for the origination of real estate secured loans, conduct initial pre-qualification interviews and ensure compliance in all areas (applicable federal, state, and NCUA rules and regulations that affect the credit union). To be successful in this position requires excellent communication skills, a full understanding of required documentation, and the ability to develop good business relations with members and business professionals.
Member Services Representative
The Member Services Representative position is a high profile member contact position servicing members and potential members through face-to-face and telephone interactions. You will be able to assist members allowing you the opportunity to work together as a team to help improve their financial lives by opening new accounts or processing loan applications. This position performs a wide variety of duties including, saving certificates, IRA’s, and consumer/business accounts. You will be an ambassador of Hawai`i’s leading credit union by attaining a high degree of service to actively cross-sell Credit Union products and services.
Senior Call Center Representative
As a Senior Call Center Representative, you are responsible for helping members with inquiries, ranging from account balance to fraud and loan questions. Able to handle service complaints coordinating inter-departmental investigations when required and communicating with the member as required. The candidate should have at least 2 years in a leadership role at a supervisory level. The role also supports the implementation of changes to the department due to business initiatives, system enhancements, and process improvements by assisting in training and developing staff. This position may conduct group presentations at UH and Community College campuses; handle complex financial transactions and inquiries while on campus as well as cross-sell various Credit Union products and services.
In addition to competitive pay, we are proud to offer a comprehensive benefits package.
- Paid Employee Medical And Dental Insurance; UHFCU Pays For 100% Of The Base Employee Coverage
- Medical And Dental Plan Premium Waiver Option
- Ten (10) Company Paid Federal Holidays Plus Four (4) Company Paid Personal Holidays
- Eligible To Earn Ten (10) Days Paid Vacation; Increases With Years Of Service.
- Paid Sick Leave
- 401(K) Retirement Plan With Employer Match And Profit Sharing
- Employee Loan Discount
- UHFCU Subsidizes 50% For Monthly Bus Pass
- Flexible Spending Accounts: Healthcare And Dependent Care (Pre-Tax Benefit)
- Credit Union-Paid Benefits Such As Group Term Life Insurance, Long Term Disability Insurance And Long Term Care Insurance
- Employee Assistance Program (EAP)
- Internal And External Professional Development Opportunities
- And Many More!
How to Apply
If you are interested in any of the positions listed above, please fill out the application (PDF) and send along with your resume to:
- By Mail:
University of Hawai`i FCU – HR Department
PO Box 22070, Honolulu, HI 96823-2070
- By E-Mail: firstname.lastname@example.org
Note: Please send resume as a .PDF document. Any other format will not be accepted.
- By Fax: 808-983-5556
The University of Hawai`i Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The University of Hawai`i Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.