Careers from UHFCU

Do you want to make a difference? Join a spirited, dynamic team with Hawai`i’s leading credit union as we make a difference in our community – providing financial value, exceptional service, and state-of-the-art convenience to our members.
Over 200% Match 401k • 100% Paid Medical • 35 Paid Days Off

Enjoy these benefits, competitive pay, and more as a University of Hawai`i Federal Credit Union employee!

Available Positions

Senior Accountant

The position monitors and maintains Credit Union investments; performs monthly closing of general ledger; prepares and produces financial statements and regulatory reports; reconciles general and subsidiary ledgers; and assist with financial audits and examinations. Additional responsibilities include assisting the Controller by training, supervising, and coaching other team members and providing input to the manager to performance appraisals.

 

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Branch Services Representative (Teller)

The Branch Services Representative is an elite high member contact position assisting members by processing a wide variety of transactions using our brand new state-of-the-art software. This Branch Services position will assist members allowing you the opportunity to know your members while working together as a team to help improve the financial lives of our members. In addition, this position is our Credit Union ambassador by attaining a high degree of training to actively cross-sell Credit Union products and services.

 

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Call Center Representative (Part-Time)

This is a Part-time position, scheduled for 19 hours or less a week.
Responds to a variety of member calls answering questions, addressing concerns, and providing general assistance with Credit Union matters. The Call Center Representative handles inbound and outbound calls from members, credit union employees and actively listens to quickly identify member needs, issues, and/or requests resulting in helpful solutions. The Call Center Representative completes service tasks by offering timely solutions, safeguarding members’ personal information, and providing exceptional service.

 

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Collections Representative

The Collections Representative works with members with delinquent loans and negative share accounts on repayment schedules and returns items; stays abreast of collection laws and minimizes loan delinquency through regular contact and follow-up and must be knowledgeable in Microsoft Office Suite.

 

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Senior Collections Representative

This position works with members with complex and difficult delinquent loans as well as negative share accounts on repayment schedules and return items; stays abreast of collection laws, and minimizes loan delinquency through regular contact and follow-up.

 

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Compliance Specialist

This position is responsible for the day‐to‐day functions with respect to the credit union’s compliance programs, such as Bank Secrecy Act (BSA), vendor due diligence, and compliance of forms and disclosures.

 

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Electronic Services Specialist

The Electronic Services department is seeking a service oriented individual to be responsible for multiple facets of the Credit Union’s day-to-day operations to fully service our members’ banking needs. This position performs back office functions and provides back office support for electronic services provided by the credit union. The department’s responsibilities include credit and debit cards, ACH and Check processing, IRAs, certificates, online banking including online account opening, deceased account processing, remote deposit capture, account maintenance, audits, and a variety of other back office functions.

 

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Loan Manager

This position oversees the activities of the Loan Department; ensures accurate and timely loan processing, servicing, and documentation follow-up to support all front-line lending activities; promotes quality mortgage loan customer service and related activities, including the soliciting, processing, underwriting, and loan closing functions for HELOCs, auto, personal and first mortgage loans, processing and approving all loans. Generates additional revenue from lending products and services; attains established individual and department goals. Performs direct supervisory duties of department staff and coordinates staff for coverage in all related areas of the department.

 

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Member Relationship Manager

Guide and manage the branch office in providing quality service to members in account transactions, loan applications, and new accounts. Solve problems within established policies and guidelines. Responsible for facilitating maximum performance of staff to meet department and credit union goals and to promote full-service concepts. Responsible for the security and safety in accordance with the credit union’s objectives. Responsible for attaining established strategic goals through active participation in community to enhance new and existing business opportunities.

 

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Member Relationship Officer

Consistently provides an atmosphere of high-quality member service. Confidently supports credit union sales efforts and performs transaction for members regarding all share and loan products and services. Consult with members and provide solutions to match their needs.

 

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Member Relationship Supervisor

Assist the Member Relationship Manager with the overall operations of the branch. Assume responsibility for the branch when the manager is absent. This is a high member contact position that assists members by processing transactions and actively cross-sells credit union products and services. Ensures all operational support functions are accurately performed in accordance with established policies and procedures. This position is responsible for assisting with the direction and administration of the Branch member service, new accounts and lending operations.

 

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Member Services Representative

This high-profile member contact position services members and potential (members) through face-to-face and telephone contact. Introduces and cross-sells products and services by opening share/share draft and loan accounts, explaining credit union policies, furnishing account statuses, processing loan applications, opening CD’s and IRA’s; is responsible for the complete and accurate execution of these functions.

 

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Senior Network Analyst

This position assists the Information Technology Manager in overall planning, organizing, and execution of all security and system functions. This includes directing information security, building security/administration, systems and networking infrastructure, communication systems, disaster recovery, telephone systems, other software and hardware and office equipment and contract management. Assists in supervising and managing the workflow of IT projects to ensure quality and service availability. This position is also part of the team that is on 24x7x365 “on call” rotation.

 

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Systems Support Specialist

This position is responsible for the primary duty of this position is to provide endpoint support to staff by utilizing hardware, software and troubleshooting expertise. This includes supporting and maintaining existing applications, hardware, and other technology initiatives. This position also supports and maintains the procedures and documentation for best practices of all information systems including device, data and network security, facilities security, and disaster recovery.

 

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Trainer

Collaborate with the Process Improvement & Training Manager in the development and implementation of financial training applications, programs, and system functions for University of Hawaiʻi Federal Credit Union employees. Evaluate and streamline existing training techniques providing innovative solutions to enhance productivity and performance. Performs duties by analyzing and adjusting Credit Union instructional processes and operational procedures to accommodate user needs ensuring efficiency, competency, and consistency within all areas of the Credit Union

 

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Employee Benefits

In addition to competitive pay, we are proud to offer a comprehensive benefits package.

  • Paid Employee Medical And Dental Insurance; UHFCU Pays For 100% Of The Base Employee Coverage
  • Medical And Dental Plan Premium Waiver Option
  • Eleven (11) Company Paid Federal Holidays Plus Four (4) Company Paid Personal Holidays
  • Eligible To Earn Ten (10) Days Paid Vacation; Increases With Years Of Service.
  • Paid Sick Leave
  • 401(K) Retirement Plan With Employer Match And Profit Sharing
  • Employee Loan Discount
  • UHFCU Subsidizes 50% For Monthly Bus Pass
  • Flexible Spending Accounts: Healthcare And Dependent Care (Pre-Tax Benefit)
  • Credit Union-Paid Benefits Such As Group Term Life Insurance, Long Term Disability Insurance And Long Term Care Insurance
  • Employee Assistance Program (EAP)
  • Internal And External Professional Development Opportunities
  • And Many More!

How to Apply

Apply Now

If you are interested in any of the positions listed above, please visit our UHFCU Career Center to submit your application.

  1. Online: Click here to apply
  2. By Mail:
    University of Hawai`i FCU – HR Department
    PO Box 22070, Honolulu, HI 96823-2070
  3. By Fax: 808-983-5556

Accessibility Note:
If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you may contact Human Resources to request the appropriate accommodation. If you would like a paper application to be sent to you, please email your request to hrdept@uhfcu.com.

The University of Hawai`i Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The University of Hawai`i Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.