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Electronic Services Specialist

Apply Now

Careers from UHFCU

  • Overview

    Electronic Services Specialist

    Careers from UHFCU

    Position Description

    The Electronic Services department is seeking a service oriented individual to be responsible for multiple facets of the Credit Union’s day-to-day operations to fully service our members’ banking needs. This position performs back office functions and provides back office support for electronic services provided by the credit union. The department’s responsibilities include credit and debit cards, ACH and Check processing, IRAs, certificates, online banking including online account opening, deceased account processing, remote deposit capture, account maintenance, audits, and a variety of other back office functions.

    • Essential Functions
      • Processes credit and debit card research and requests.
      • Process debit card disputes.
      • Performs share draft exception processing.
      • Processes certificates and renewal requests.
      • Processes stop payment requests received via online banking.
      • Processes credit card payments.
      • Inputs travel notifications for debit and credit cards.
      • Performs account maintenance on active and closed accounts.
      • Reviews IRA transactions for accuracy.
      • Processes levies.
      • Responds to epay inquiries.
      • Responds to incoming emails to Member Services.
      • Processes returned mail and address changes.
      • Performs other duties as assigned.
    • Qualifications
      • High School diploma or GED is required
      • Basic understanding of MS Office Suite
      • Two years clerical/financial institution/operations & customer service experience
      • Excellent verbal and communication skills
      • Good analytical and creative problem-solving skills
      • Excellent computer skills

    How to Apply

    Apply Now

    If you are interested in any of the positions listed above, please visit our UHFCU Career Center to submit your application.

    1. Online: Click here to apply
    2. By Mail:
      University of Hawai`i FCU – HR Department
      PO Box 22070, Honolulu, HI 96823-2070
    3. By Fax: 808-983-5556

    Accessibility Note:
    If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you may contact Human Resources to request the appropriate accommodation. If you would like a paper application to be sent to you, please email your request to hrdept@uhfcu.com.

    The University of Hawai`i Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The University of Hawai`i Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    More Info

    • Careers
  • FAQ

    Careers FAQs

    • How do I apply?

      How to Apply

      Apply Now

      If you are interested in any of the positions listed above, please visit our UHFCU Career Center to submit your application.

      1. Online: Click here to apply
      2. By Mail:
        University of Hawai`i FCU – HR Department
        PO Box 22070, Honolulu, HI 96823-2070
      3. By Fax: 808-983-5556

      Accessibility Note:
      If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you may contact Human Resources to request the appropriate accommodation. If you would like a paper application to be sent to you, please email your request to hrdept@uhfcu.com.

      The University of Hawai`i Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The University of Hawai`i Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Call us: (808) 983-5500

Contact Locations

Routing Number: 321379656

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