Updated: February 21, 2025
Got a text about unpaid tolls? It’s probably a scam.
Whether you’ve driven through a toll recently or not, you might’ve gotten a text saying you owe money for unpaid tolls. It’s probably a scam. NOTE: Hawaii does not have toll roads. If you receive a toll-related text while in Hawaii, it is definitely a scam. Scammers are impersonating tolling agencies across the country, sending texts that demand payment. Learn how this scam works so you can avoid it.
How a Scam Message May Start
You may receive a text out of the blue claiming you have unpaid tolls and must pay immediately. The message might include a dollar amount and a link to enter your bank or credit card details — but it’s a phishing scam. Not only are scammers trying to steal your money, but if you click the link, they could also access your personal information (like your driver’s license number) and even commit identity theft.
How to Avoid Toll Phishing Scams
- Don’t click links or respond to unexpected texts. Scammers want you to react quickly, but it’s best to stop and verify.
- Check if the text is legitimate. Contact the state’s tolling agency directly using a trusted phone number or website — not the one in the text.
- Report and delete suspicious messages. Use your phone’s “report junk” feature or forward the message to 7726 (SPAM). Once you’ve checked it out and reported it, delete the text.
Learn more about spotting and avoiding text scams at ftc.gov/textscams.
