Updated: January 9, 2025
Multiple Hawai’i residents have been reporting instances of email account takeovers (i.e., a cybercriminal gains access to their Yahoo, Gmail, or other email accounts). Cybercriminals are always on the prowl, targeting people through email to steal information or spread harmful software.
Recently, fraudsters have been using email accounts to change passwords and gain access to Online Banking. Please take these proactive steps immediately to help keep your email safe!
- Use Two-Factor Authentication (2FA)
#1 tip! Adding an extra step to your login can stop hackers in their tracks. Two-factor authentication (2FA) means you’ll verify your sign-in using another device, like your phone. This way, even if someone guesses your password, they can’t access your account without the second layer of security. You can use text codes, an authenticator app, or a physical security key. It’s quick, easy, and super effective! - Use Strong and Unique Passwords – Update Them Regularly
Think of your password as the key to your digital world. Using the same key for every lock (or account) makes it easy for thieves to break in everywhere once they get it. Create a unique password for each account, mixing uppercase letters, numbers, and symbols to make guessing difficult. The longer, the better. Also change your passwords regularly. To keep track, write them down in a secure spot or use a trusted password manager. But remember, even password managers aren’t foolproof, so stay cautious! - Turn On Spam Filters
Nobody likes spam—except maybe cybercriminals. Luckily, email providers like Gmail and Outlook have tools to weed out junk mail. These filters send suspicious emails straight to your spam folder, keeping your inbox clean and safe. While you can check your spam folder if needed, be careful about opening anything — it’s better to delete questionable emails. - Beware of Phishing Scams
Phishing emails try to trick you into giving away personal info by pretending to be someone you trust. Look out for emails that demand urgent action or come from strange addresses. Don’t click on suspicious links or attachments—report and block the sender instead. - Sign Out When You’re Done
Always sign out of your email account if you’re using a shared or public computer. Staying logged in could let someone snoop through your emails or mess with your account. Signing out only takes a second but protects your privacy in a big way. - Block Suspicious Senders
Got a shady email? Don’t just delete it — block the sender. Most email services let you do this in 1-2 clicks. Blocking ensures those annoying or dangerous emails won’t come back to bother you again. - Install Antivirus Software
Think of antivirus software as your device’s bodyguard. It scans for harmful programs (like malware) that hackers might send through email links or attachments. A good antivirus program can stop threats before they do any damage. Regular scans and updates ensure you stay protected — and that your email remains secure. - Update Your Email Apps & Devices
Updates might seem like a hassle, but they’re like tune-ups for your apps and devices. They fix bugs and patch security holes that hackers could exploit. Whether on your phone, tablet, or computer, make it a habit to keep up with updates to keep everything running smoothly and safely. - Use a Burner Email
Need to sign up for something, but you’re not quite sure you can trust it with your email address? Use a throwaway email account! A burner email keeps spam and shady stuff away from your main inbox. Just don’t use it for important or personal communication—and never link it to your primary email.
Contact us with any questions or concerns
If you have any questions about this information, we encourage you to speak with a UHFCU representative to learn more. If you suspect that you may have given information to a possible scammer, it is important to contact us so we can take measures to help you protect your information and account.
