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Trainer

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Careers from UHFCU

  • Overview

    Trainer

    Careers from UHFCU

    Position Description

    Collaborate with the Process Improvement & Training Manager in the development and implementation of financial training applications, programs, and system functions for University of Hawaiʻi Federal Credit Union employees. Evaluate and streamline existing training techniques providing innovative solutions to enhance productivity and performance. Performs duties by analyzing and adjusting Credit Union instructional processes and operational procedures to accommodate user needs ensuring efficiency, competency, and consistency within all areas of the Credit Union

    • Essential Functions
      • Creates and develops new educational resources and training materials to instruct credit union employees on essential program functions; analyze and recommend modifications for existing programs and applications.
      • Collaborates with internal departments to conduct new employee, regulatory, system, and other applicable trainings.
      • Coordinates and conducts core system training and system improvements, including new components, updates, upgrades, etc.
      • Partners with the IT Department to review all system releases and updates notifying appropriate staff of relevant changes and developing core curriculum for optimal learning and proficiency.
      • Ensures internal and external process training classes are up-to-date for optimum efficiency.
      • Specializes in the internal sales training of credit union products and services.
      • Develops and maintains operational training tracking system for all employees learning progress producing monthly and year-end training reports.
      • Performs other duties as assigned.
    • Performance Standards

      The following duties are completed in an accurate and timely manner:

      • Review and revise existing training manuals.
      • Review core system releases and updates.
      • Develop training courses and processes as directed by Senior Management.
      • Maintaining training tracking system.
      • Positive feedback on training evaluations and coordinating external training classes.
      • Develop and provide a minimum of hours per Strategic Plan goal for product/service.
      • Annual education and skills training for all credit union employees
    • Qualifications

      Education/Certification:

      • High School Diploma or GED is required

      Required Knowledge:

      • Must be knowledgeable in MS Office Suite.

      Experience Required:

      • Two years training experience, preferably in the financial industry.

      Preferred Experience:

      • Two years public speaking and/or group presentation experience.

      Skills/Abilities:

      • Excellent interpersonal and communication skills.
      • Excellent analytical, creative, and problem-solving skills.
      • Able to prioritize workload and meet deadlines.
      • Able to work independently and make sound decisions.
      • Able to create spreadsheets and analyze data.

    How to Apply

    Apply Now

    If you are interested in any of the positions listed above, please visit our UHFCU Career Center to submit your application.

    1. Online: Click here to apply
    2. By Mail:
      University of Hawai`i FCU – HR Department
      PO Box 22070, Honolulu, HI 96823-2070
    3. By Fax: 808-983-5556

    Accessibility Note:
    If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you may contact Human Resources to request the appropriate accommodation. If you would like a paper application to be sent to you, please email your request to hrdept@uhfcu.com.

    The University of Hawai`i Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The University of Hawai`i Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    More Info

    • Careers
  • FAQ

    Careers FAQs

    • How do I apply?

      How to Apply

      Apply Now

      If you are interested in any of the positions listed above, please visit our UHFCU Career Center to submit your application.

      1. Online: Click here to apply
      2. By Mail:
        University of Hawai`i FCU – HR Department
        PO Box 22070, Honolulu, HI 96823-2070
      3. By Fax: 808-983-5556

      Accessibility Note:
      If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you may contact Human Resources to request the appropriate accommodation. If you would like a paper application to be sent to you, please email your request to hrdept@uhfcu.com.

      The University of Hawai`i Federal Credit Union provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, The University of Hawai`i Federal Credit Union complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Call us: (808) 983-5500

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Routing Number: 321379656

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